Employee Assistance Program
All of us have experienced personal challenges at one time or another. The TELUS Health EAP+Work/Life program gives you access to a Licensed Professional Counselor for help with personal, family, or work-related issues. In addition, you will also have access to a work/life specialist who can provide you with a wide range of support resources to help balance your work and life.
This service is available for all employees, spouses, dependent children, parents, and parents-in-law.
The EAP is available 24 hours a day, 365 days a year.
Barnes has partnered with TELUS Health to offer a robust wellness portal where you can access our comprehensive wellness workshops, join the company wellness challenges, engage a health coach, use the health trackers, monitor your earned wellness incentives and much more!
Log in to the portal today to start earning your incentive!
Be sure to visit the wellness portal regularly for important updates throughout the program year.
Access the TELUS Health Member Portal
First time website users must register for the member portal:
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Go to one.telushealth.com or download the TELUS Health app from the App Store® or Google Play™*(search for “TELUS Health One”).
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Click on the “Sign Up” button and enter your unique employee identifier. Your unique code will be BGI + hyphen (-) + first initial of your first name + the first six letters of your last name + the month and day of your birthdate (mmdd); Example: James Harrington, born March 16, 1964 – login would be BGI-JHarrin0316
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You will be prompted to create a new username and passcode upon registration.
* Google Play is a registered trademark of Google Inc. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
The Barnes Employee Assistance Program (EAP) is administered through TELUS Health and connects you with specially trained professional counselors who will provide short-term assistance (up to three counseling sessions by phone or in-person) on issues that are having an impact on your life and your ability to focus on work.
Your Licensed Professional Counselor can help address:
- Stress, depression, anxiety
- Marital relationships, family/parenting issues
- Work conflicts, time management, career development
- Anger, grief, and loss
- Drug and alcohol abuse
- And more!
You may be referred to an appropriate professional for in-depth, specialized or long-term help.
In addition to counseling, the EAP offers a variety of referral services to help simplify everyday life as well as a variety of online resources and articles on topics ranging from individual and family issues, dealing with stress, weight management, smoking cessation, and more.
Important: Barnes' privacy policy ensures that your use of EAP services will remain private and confidential. Any communication you may have with an EAP professional remains between you and the TELUS Health professional and protected within the limits of the law.
Some of the individual and family issues the EAP can help you with include:
| Caring for loved ones |
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| Starting a family |
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| Simplifying everyday life |
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| Clinical counseling |
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Contact TELUS Health as often as you’d like
By phone: Call 1-888-456-1324 to connect with an EAP counselor, Work/Life or Convenience Services specialist.
Online: Register first and log in via your TELUS Health App or online at one.telushealth.com.
To register for the first time:
1. Go to one.telushealth.com or download the TELUS Health app from the App Store® or Google Play™*(search for “TELUS Health One”).
2. Click on the “Sign Up” button and enter your unique employee identifier. Your unique code will be BGI + hyphen (-) + first initial of your first name + the first six letters of your last name + the month and day of your birthdate (mmdd); Example: James Harrington, born March 16, 1964 – login would be BGI-JHarrin0316
3. You will be prompted to create a new username and passcode upon registration.
* Google Play is a registered trademark of Google Inc. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
With the innovative TELUS Health app, you’ll have access to a confidential Employee Assistance Program (EAP) and wellbeing resource, whenever you need it, and from wherever you are.
What’s more, the app acts like your digital wallet card so that you can chat with a TELUS Health expert with just a tap – anytime, anywhere. You can also quickly and easily check wellbeing resources right on your phone!
1. Download the free app on Android or iOS - simply search for TELUS Health.
2. Open the app and click on "Log in" to create a personal account
1. Log in to TELUS Health by web or app using your personal account.
Web: Go to “Profile” in the top right-hand corner, then click the “Family” button.
App: Go to “More” in the bottom righthand corner.
2. Select “Invite Family” and submit the email addresses of up to five dependents.
3. TELUS Health will then send an email invitation to each person.
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